Personal Doctor

Having a personal doctor who understands you and takes care of your health on an ongoing basis is priceless!

• Personalized Care: Your personal doctor understands your body and can diagnose you more accurately and quickly. They can also develop a treatment plan that is tailored to you as an individual, rather than a generic approach.
• Preventive Care: Because they understand your health history, lifestyle, and goals, your personal doctor can help detect potential health problems early on, provide preventive care, and offer encouragement and support.
• Continuous Care: No matter what day or time it is, your personal doctor is available to respond to your questions within 24 hours, even if you are traveling abroad.
• Comprehensive Care: Your personal doctor is part of a network of healthcare professionals, so you will have access to trusted specialists when you need them. Your personal doctor can easily consult with other specialists who understand your medical history to provide the best possible care.
• Greater Comfort: Many people dread doctor's visits due to "white coat syndrome," where their blood pressure rises when they think about doctors and clinics. Having a personal doctor can make healthcare more comfortable and convenient. You can talk to your doctor from the comfort of your own home, which can lead to a stronger doctor-patient relationship, greater satisfaction, and better health.
• Greater Autonomy: Your health is your own decision, and your personal doctor understands and respects that. You and your doctor will work together to make decisions that are right for you, without being bound by the rules and regulations of a hospital or clinic, or any other third party.
• Cost Savings: You can save time and money by not having to travel to multiple appointments and by avoiding unnecessary tests and procedures that may be ordered by doctors who are unfamiliar with your medical history.
• Convenience: In addition to phone consultations for specific medical issues, you can also text your doctor and receive a response within 24 hours for any questions you may have.

Being cared for by a personal doctor - the one who knows you best.

• Your doctor at your fingertips: Receive personalized care from a doctor who understands you best.
• Schedule on your terms: No need to fit appointments into a clinic's schedule. Leave a callback request, and your doctor will call you back at a time that works for both of you.
• 24/7 availability: Reach your doctor anytime, any day, including early mornings, lunch breaks, late evenings, weekends, and holidays. Get phone consultations or text message responses to your questions and concerns.

Experience the convenience and peace of mind that comes with having a personal doctor who prioritizes your health and well-being.

Ditch the clinic schedule! Leave a callback request, and your personal doctor will reach out when they have a free slot during the day.

24/7 Access:

Get care on your terms. Reach your doctor anytime, any day, including mornings, lunch breaks, evenings, weekends, and holidays. Receive phone consultations or message replies (for Knowledge Questions or Follow-up Question).

• You don't need to make appointments according to the hospital or clinic's schedule. You can just leave a request for a callback, and your personal doctor will flexibly call you back at any time they can arrange during the day.
• 7 days a week, whether it's early morning, lunch break, late evening, weekends or holidays... you can always receive a call or response from your personal doctor via message (Knowledge Question/Follow-up Question).

• Pay-Per-Minute Billing:

  Ditch the per-session charges! You'll only be billed for the actual time spent on your consultation, whether it's 10, 15, 20, 30, 45, or 60 minutes.

• Flexible Consultation Length:

  No need to pre-book a consultation duration. Message or Talk to your doctor for as long as you need, as long as you have remaining minutes in your annual allowance. The system will notify you when you're approaching your limit and allow you to top up to avoid interruptions.

• Unlimited Follow-Up Messaging:

  Even after your consultation, you can continue to ask questions about your condition and treatment via text message (for Knowledge Questions or Follow-up Questions). This eliminates the need for another immediate teleconsultation. Your personal doctor may also proactively call you to clarify any unclear symptoms or signs from your messages.

Experience personalized, affordable, and convenient care with a personal doctor package.

• Dedicated Care: Receive personalized care from a doctor who knows you well. You'll be part of their exclusive patient list on the system.
• Stronger Doctor-Patient Relationship: With a deeper understanding of your medical history and needs, consultations are often shorter and more efficient.
• Accurate Diagnosis and Tailored Treatment: Your doctor's familiarity with your health will lead to more accurate diagnoses and personalized treatment plans.

Experience the difference that personalized care can make in your health journey.

As a parent, you want nothing more than for your child to be healthy, happy, and well-developed. That's why having a trusted pediatrician is essential, whether it's for newborn care, common illnesses like colds, fevers, coughs, and diarrhea, chronic conditions like allergies, asthma, obesity, or even mental health concerns like anxiety, hyperactivity, autism, school stress, or bullying.

A personal pediatrician is a specialist in general pediatrics, trained to diagnose and treat a wide range of childhood illnesses and provide both primary care and inpatient care. They have the expertise to approach your child's health holistically, with a child-centered focus. General pediatricians also have specialized knowledge in primary and secondary disease prevention, preventive care through immunizations, health education, or injury prevention counseling, and slowing or preventing disease progression through screening and risk factor assessment.

Effective Communication for Peace of Mind

• Responsive Year-Round Care: Enjoy prompt phone or text message responses (for knowledge questions or follow-up concerns) from your child's dedicated doctor, providing peace of mind throughout the year.

Building a Long-Term Relationship

• Continuous Care from Birth to 18: Establish a long-lasting and trusted relationship with your family and child by choosing the same pediatrician from birth to 18 years old. This makes checkups more comfortable and effective.

Trustworthy and Dedicated Care

• Personalized Holistic Approach: Your personal pediatrician understands their role in your child's year-round health. From the first visit, they thoroughly assess your child's unique needs and medical history. In subsequent visits, they prioritize comprehensive health and sustainable treatment for any concerns.

Patient and Understanding Care

• Dedicated Explanations: Your personal pediatrician understands that each consultation is not a one-time event. They take the time to explain things thoroughly and patiently so that parents can understand and follow their recommendations, fostering a long-lasting and effective relationship.

Child-Centered Approach

• Your Child's Well-being First: Your child is your personal pediatrician's top priority. As part of their patient list, they will go the extra mile to alleviate parental concerns and ensure your child's health and well-being.

Maintaining good health is an ongoing process that requires regular attention and care. For most individuals, this means visiting a healthcare provider at least a few times a year for checkups, screenings, and addressing any health concerns that may arise. However, for those with chronic conditions, the need for regular and comprehensive care becomes even more essential.

Regular Healthcare for Optimal Well-being

Just like our bodies change over time, our healthcare needs evolve as well. Regular checkups and preventive care are essential for maintaining good health, especially as we age. And if you have a chronic condition, having a personal doctor becomes even more crucial.

Personalized Care for Comprehensive Health

You can choose either a General Internist or a Family Medicine physician as your personal doctor. These are generalist doctors who provide comprehensive care for adults, treating common conditions like respiratory infections, headaches, back pain, and urinary tract infections. They can also manage chronic conditions such as high blood pressure, diabetes, cardiovascular disease, obesity, anxiety, and depression. Additionally, they have expertise in managing multiple treatments, medications, and their interactions. They can discuss both physical and mental health.

Personalized Care and Better Health Outcomes

Numerous studies show that patients with a dedicated personal doctor are more likely to adhere to treatment plans and experience better overall health. This is because personal doctors prioritize patient-centered care, tailoring diagnosis and treatment to your unique needs and preferences.

Navigating Online Health Information

In today's digital age, accessing health information online is easier than ever. However, it's crucial to have a knowledgeable general practitioner to help you understand, evaluate, and make informed decisions about new treatment options or alternative therapies you may encounter. Your doctor can verify the credibility of online information by comparing it with established and trusted medical sources.

Choosing the Right Doctor for You

When selecting a personal doctor, consider your current health status and needs. Those with chronic conditions or complex health concerns will benefit greatly from a doctor who can manage all aspects of their healthcare journey. Even if you're currently healthy, having a personal doctor who understands your medical history, family health factors, and overall physical condition is invaluable. They can provide proactive health maintenance advice, preventive care guidance, and readily available support whenever you need it.

• Initial In-Depth Consultation: After successful registration, a detailed initial consultation will be conducted by the doctor. This session aims to establish rapport and gather comprehensive information about the patient's medical history, physical condition, and care needs.
• Ongoing Support: Throughout the year, patients can send messages (Knowledge Inquiries/Follow-up Questions) or request a Call-back from the doctor. The doctor will flexibly return calls or respond by messages without the need for prior appointments or adherence to specific working hours. Additionally, the doctor may proactively contact the patient if further information is required from the messages or if follow-up or monitoring of the current condition is necessary, without the patient needing to submit a request.

Renewal is available at any time. Any remaining balance from the previous term will be carried over and the usage limit will be extended to the new renewal date.

The teleconsultation fee includes:

1. Consultation Fee: A fixed fee for a specified duration (number of minutes) for the entire year.
2. System Service Fee: Waived.

Users are required to Top Up their account before making a payment:

• E-wallets: Momo, ZaloPay
• ATM or Credit Cards: Via ZaloPay's secure payment gateway
• Bank Transfer: (Please include your registered phone number as the transfer reference) to the following account:

After downloading the app, users can register a health record using their phone number and add information about themselves and their family members. The health record serves as a centralized repository for medical history for multiple family members. It is recommended to register with the most frequently used phone number to ensure seamless support and connectivity from the system.

By subscribing to a membership plan, users gain access to our entire knowledge base and a suite of health care and education tools. Members also enjoy waived system service fee for every consultation, as well as various other benefits and privileges. The dedicated personal doctor service is exclusive to members. This additional benefit can be selected upon membership registration.

Businesses can enroll their employees in our corporate telehealth program, providing them with access to high-quality healthcare services from anywhere in the world. This reduces the burden of time and travel for employees seeking medical attention.

Please email [email protected] for more information or a quote.

1. Gonzalez, P. (2019, August 19). Why do you need a primary care physician? Harvard Health Blog. Retrieved May 7, 2024, from https://www.health.harvard.edu/blog/why-do-you-need-a-primary-care-physician-2019081917527
2. https://www.academicpeds.org
3. https://www.rcpch.ac.uk
4. https://centerforpediatricmedct.com
5. https://kidshealth.org
6. https://www.healthline.com